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What Is an Inventory Discrepancy?

An inventory discrepancy occurs when the number of items recorded in your system doesn’t match the physical stock in your warehouse or store. These mismatches erode trust in your data, compromise financial reporting, and lead to frustrated customers when items can’t be fulfilled despite being “in stock.”

Common Causes of Inventory Discrepancies

  1. Human error — Manual input mistakes during receiving, transfers, or sales. 
  2. Shrinkage — Loss from theft, damage, or misplacement. 
  3. Misplaced stock — Items stored in wrong locations or missed returns.
  4. Picking/packing mistakes — Wrong items picked, or items not scanned.
  5. Supply chain/vendor errors — Discrepancies starting at receiving if orders are over/under delivered or mis-counted by suppliers.

How to Fix Discrepancies

  • Pause operations involving the affected item and visually inspect the area.
  • Do a focused audit of that SKU, including all nearby storage or variant spots.
  • Trace recent transactions (receiving, returns, transfers) to spot where data diverged. 
  • Adjust records in your system to match the real count. 
  • Log the cause and resolution to help prevent repetition.

Best Practices to Prevent Inventory Errors

  • Standardize and document inventory workflows (receiving, stocking, returns). 
  • Use cycle counts (frequent spot audits) rather than just annual or semiannual full counts.
  • Automate scanning and inventory tracking—barcode scanning, real-time updates, etc. 
  • Train staff well on scanning, inventory handling, and error awareness.
  • Synchronize across channels (store and online) so a sale in one place updates stock everywhere.

How Rate Tracker + Custom POS Systems Help

By combining Rate Tracker with a tailored POS solution, merchants gain powerful tools to mitigate and eliminate inventory discrepancies:

  • Real-time inventory synchronization — Every sale, return, or adjustment (in-store or online) updates stock immediately across all channels, reducing lag-induced errors.
  • Built-in barcode scanning & automation — Minimizes manual entry, so mis-scans or typos drop dramatically.
  • Custom workflows fitting your business — You define how receiving, transfers, counting, and returns work; the system enforces these rules to lower inconsistency.
  • Alerts & discrepancy monitoring — Rate Tracker can flag anomalies (e.g. sudden stock drops) so you can intervene quickly.
  • Audit trails & reporting — Every inventory adjustment is logged (who did it, why, when), giving you visibility, accountability, and the ability to trace root causes.
  • Cycle counting support — Schedule and run frequent counts of subsets of inventory without shutting down operations.

 

With Rate Tracker integrated into a custom POS, you get a system built for your workflows that tightly controls inventory, catches errors early, and keeps your data trustworthy—helping you avoid lost sales, shrinkage, and financial misreports.

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