Inspired by the Mediterranean spirit of its Queens namesake, this café, bar, and market hybrid offers a unique blend of experiences in the heart of Gordon Square. But behind the scenes, the team faced a complex challenge—managing dining, catering, and retail sales across disconnected systems. Staff struggled to merge meal tabs with market purchases and lacked essential tools like table mapping, order-ahead functionality, and unified reporting to keep service running smoothly.

Rate Tracker delivered a tailored solution built to meet these multifaceted needs. By implementing a fully integrated system, customers can now dine, shop, and pay on a single tab. The business also shifted to a compliant dual pricing model, eliminating $64,000 in annual processing fees. With responsive, same-day support and real-time sales tracking, the team gained both financial relief and operational simplicity—freeing them to focus on flavor and hospitality.